My Account

We’ve joined up with Argos, part of the wider Sainsbury’s family, to make your experience shopping with us even better. This means your Tu account will no longer work and instead, you will need to use an Argos account to shop with Tu. 

If you have placed an order with your combined Argos and Tu account, please sign in to My Account and view ‘Recent Orders’. From here, you can see all the info you need about delivery, collection and returns as well as print any of these documents for your records. 

Please note, Tu orders placed before 28th March 2023 won't show up in the combined account. 

If you need access to an order placed before 28 March 2023, please contact our call centre on 0800 028 6658 and we can retrieve your order details. 

We’ve joined up with Argos, part of the wider Sainsbury’s family, to make your experience shopping with us even better. This means you can now update your Tu, Argos and Habitat details all in one place.  To sign into your Argos account and update your account details, please click here. 

For more information on your combined account, please click here 

Simply add your Nectar card number to your account to start earning points. 
 
To do this, sign into ‘My Account’ and go to the "Change my contact details" box and then click on “Payment details and Nectar card” page. When prompted, enter the last 11 digits from the front of your Nectar card. You can also add your Nectar card number if you’re using guest checkout, so we’ll still reward you for shopping with us. 

Important notice – Your combined Tu and Argos account 

We’ve joined up with Argos, part of the wider Sainsbury’s family, to make your experience shopping with us even better. This means your Tu account will no longer work and instead, you will need to use an Argos account to shop with Tu. 

If you already have an Argos account, you can now use this on both the Argos and Tu website. If you don’t have an Argos account, you can create a new one through either website. 

For more information on your combined account, please click here 

We want to keep you safe online so if you forget your password and enter an incorrect guess too many times, we may need to lock your account. This is just to prevent anyone else from trying to guess your password. Please note, a reset password link will be sent to your email address, and you will have 30 minutes to sign in and change your password. 
 
If you’re experiencing payment difficulties on our website, please be aware, if more than 3 attempts your card will be blocked to make a purchase on our website. This is in-line with our security when shopping online. Please ensure all details are entered correctly and not auto filled. Also, the name on the card must be entered exactly as appears on your card that you’re using. 

I’m having issues completing my purchase at checkout  

Please ensure all details are entered correctly and not auto filled. Also, the name on the card must be entered exactly as appears on your card that you’re using. 

Important notice – Your combined Tu and Argos account 

We’ve joined up with Argos, part of the wider Sainsbury’s family, to make your experience shopping with us even better. This means your Tu account will no longer work and instead, you will need to use an Argos account to shop with Tu. 

If you already have an Argos account, you can now use this on both the Argos and Tu website. If you don’t have an Argos account, you can create a new one through either website. 

For more information on your combined account, please click here 

Please note, we’ve joined up with Argos, part of the wider Sainsbury’s family, to make your experience shopping with us even better. This means your Tu account will no longer work and instead, you will need to use an Argos account to shop with Tu. 

If you already have an Argos account, you can now use this on both the Argos and Tu website. If you don’t have an Argos account, you can create a new one through either website. 

Click here and we’ll take you straight through to a page where you can enter your Argos login details or sign up and view all your orders in one place. 

For more information on your combined account, please click here 

Nectar points may not appear on your card for up to 28 days, so please bear with us while we add them to your account.

We’ve joined up with Argos, part of the wider Sainsbury’s family, to make your experience shopping with us even better. This means your Tu account will no longer work and instead, you will need to use an Argos account to shop with Tu. 

If you already have an Argos account, you can now use this on both the Argos and Tu website. If you don’t have an Argos account, you can create a new one through either website. 

If you are having trouble accessing your Argos account, please click here to reset your password  

For more information on your combined account, please click here 

Important notice – Your combined Tu and Argos account 

We’ve joined up with Argos, part of the wider Sainsbury’s family, to make your experience shopping with us even better. This means your Tu account will no longer work and instead, you will need to use an Argos account to shop with Tu. 

If you already have an Argos account, you can now use this on both the Argos and Tu website. If you don’t have an Argos account, you can create a new one through either website. 

For more information on your combined account, please click here 

We want to keep you safe online so if you forget your password and enter an incorrect guess too many times, we may need to lock your account. This is just to prevent anyone else from trying to guess your password. Please note, a reset password link will be sent to your email address, and you will have 30 minutes to sign in and change your password. 
 
If you’re experiencing payment difficulties on our website, please be aware, if more than 3 attempts your card will be blocked to make a purchase on our website. This is in-line with our security when shopping online. Please ensure all details are entered correctly and not auto filled. Also, the name on the card must be entered exactly as appears on your card that you’re using. 

No, but creating an account only takes a few minutes and means you can easily view your orders, track your deliveries and update your preferences. Simply click here and we’ll get you started. 
 
If you don’t want to create an account, simply select ‘Checkout as a guest’ when you come to pay and follow the instructions on your screen. Please note guest checkout is only available for collection 

Please note, we’ve joined up with Argos, part of the wider Sainsbury’s family, to make your experience shopping with us even better. This means your Tu account will no longer work and instead, you will need to use an Argos account to shop with Tu. 

If you already have an Argos account, you can now use this on both the Argos and Tu website. If you don’t have an Argos account, you can create a new one through either website. 

If you are having trouble accessing your Argos account, please click here to reset your password. 

For more information on your combined account, please click here 

We’re afraid we can’t change any part of your order after you’ve placed it. 

Please note, we’ve joined up with Argos, part of the wider Sainsbury’s family, to make your experience shopping with us even better. This means your Tu account will no longer work and instead, you will need to use an Argos account to shop with Tu. 

If you would like to change your delivery addresses for any future orders you’re going to place, simply click here to sign into your Argos account. 

For more information on your combined account, please click here 

When you create your account, simply tick the relevant box within the ‘Staying in touch’ section to keep up to date with everything we’re up to. If you’re using Quick Checkout, we’ll give you the chance to sign up for the same great offers and up-to-date news.

If you are experiencing issues with your address or postcode, please follow the below instructions.

If your address is not being accepted remove all address details from the page, input your postcode into the box and click on ‘Find Address’. Make sure you are typing your postcode rather than use the autofill option. Various formats are acceptable, and they aren’t case sensitive, for example; WA8 8HS, WA88HS, Wa88hs, wa8 8hs.

Any information you give us is always stored and processed carefully. We’ll never share your personal data with anyone else – unless you told us it was okay to do this. Please check out our Privacy Policy for more details on how we’re keeping you safe while using our site.